No call selected
Choose a call on the left to read its transcript and play the recording.
Live calls
Calls in progress on the phone line and from the browser. Open one to read along, listen in, or speak to the caller.
Call log
Every call Nia has taken, with its transcript, tool use and recording.
RecoMed Simulated Calendar Sample data
The simulated RecoMed appointment book Nia reads and writes when a caller books.
Key metrics
Calls, bookings by Nia and by operators, conversion and where the bookings land.
Bookings to approve
Nia pencils a booking in and holds the slot. Listen to what the caller said, correct anything she misheard, then approve it into the calendar or reject it to free the slot.
No booking selected
Choose a booking on the left to hear the caller and approve it.
Caller
A test phone for calling Nia from this browser. It opens in its own window and the call appears under Live calls.
Place a test call
Allow the microphone in the window that opens, then press its phone button. Your own provider keys, if saved under Keys & settings, ride the call.
Keys
Nia Configuration
What Nia says first, how she paces a call, and the persona she is given. Saved changes apply to the next call; calls in progress keep what they started with.
Users
Root manages users, General does everything else, and Viewer reads the call log and the appointments. Nobody changes their own password: another root resets it.